Services
At Billing Solutions we believe that personalized service is the key to
effective billing. Accordingly, we set up each client’s billing system based on
individual needs. The services that we will provide are based on a “task list,”
and are specifically detailed in our Agreement. There are no hidden fees and
payment isn’t due until revenue is received.
This is the protocol that is followed:
- BSI receives the charge data from the office(s) through common delivery
carrier, or scanning, as an email attachment.
- BSI communicates with the clients' office staff to ensure that the
practice's charges are submitted on a consistent basis, as well as to discuss
remittances, rejections and unpaid claims. BSI will assist in resolving any
issues that may hamper a smooth integration into our system.
- BSI monitors the primary, secondary insurance carrier and patient payments,
and responds to all calls from third-party payers and patients. We handle these
contacts professionally and thoroughly, reporting any problems or complaints to
the client’s office staff.
- BSI will transmit claims electronically whenever possible. Our proprietary
billing software automatically tracks all open claims to ensure appropriate
follow-up, which yields reimbursements in a timely manner.
- All payments are deposited into the client's bank account on the same or
next day after the payment is received and the client is notified of any and all
bank deposits.
- Delinquent patient balances are handled promptly through a 90-day series of
statements. Through regular meetings with the client, BSI can establish a
customized collection process.
- BSI's Chief Operating Officer or Account Manager meets periodically with
each client to analyze comprehensive reports. These consultations will serve to
continually refine the clients' record-keeping systems, and, ultimately, to
expedite cash flow. For example, our research and development team may suggest
improvements related to billing codes, modifiers, diagnosis codes, and
regulatory changes.
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About BSI
Billing Solutions, Inc. began operations in January 1997 through the
acquisition of proprietary software, and provides accounts receivable billing
and collection for health care providers of various office based specialties.
BSI Management
Most members of our management team have been providing health care related
services for 15 to 40 years.
BSI Staff
Our staff consists of experienced medical billing Account Managers, who utilize
a team approach. Each individual team member is cross-trained for all account
functions and is able to move fluidly between roles. Your account is NEVER
unattended and our team is rewarded based on their success for YOU!
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